Contact Management
Track all information on every prospect, customer, and employee…including
unlimited phone numbers, addresses, sources, demographics, phone logs and appointments.
Provides automatic follow-up items, letters and reports - build your company’s own
follow-up schedule into the system.
Scheduling
Includes a comprehensive scheduling system. See at a glance the status
of your Demo, Service, and Installation teams. Track recurring service based
on a service interval for each type of equipment. Print Work Orders
and Information Sheets for your technicians and sales reps.
Inventory Control
Maintain product and parts lists, purchase orders, back orders
for both serialized and non-serialized items. Location tracking allows you to maintain
inventory assigned to a van or employee. Posting sales orders for customers removes
items from inventory.
Reporting
Many functional and analysis reports are a click away. Functional reports
such as: Invoices, Purchase Orders, Information Sheets, Work Orders, Schedules,
Mail-merge letters, and Call Lists will be useful on a daily basis. Analysis reports
such as Inventory analysis, LADSIs, Sales Summaries, Source trending, etc are important
tools used by management for critical decision making. All reports and Invoices
can be emailed directly to your customers or employee’s.
Integration
Quickly and easily integrate with QuickBooks to eliminate double entry,
Merchant Services to process credit cards instantly within Clarity Xtreme™, and
iContact to process bulk email tasks are all available to leverage the your time
wisely.
Mapping
Schedule and route technician’s appointments with pinpoint accuracy using
our custom Google Mapping integration. Not only do you have visual of all your appointments,
but you can more efficiently assign appointments by a few simple clicks.
Mobility
Devices such as Palm Pilots, Blackberries or any device that connects
to the internet can be used by Service Techs and Sales Reps while out in the field
to access and update Clarity data in real-time. This allows for much greater efficiency
and less paperwork.